Solved: Why Can't access My Cloud Home on Windows 10
My cloud Desktop sync can sync only the folders available in the path C: Users Desktop on a Windows Computer and the folders available within Users Desktop on a Mac computer. It is to be noted that WD does not display sync icon for the Desktop as a whole but for the folders on the desktop. The Good The WD My Cloud EX2 is speedy, easy to use and affordable. The server's mobile-enabled personal cloud feature is a bonus for frequent travelers. The Bad The mobile app supports a limited.
Wd My Cloud Desktop App For Mac
The following steps are for fixing the Can't access My Cloud Home issue on a Windows 10 computer.
Wd My Cloud Desktop Software Mac
- Click the Start icon and then open the Control Panel window.
- Click the Credential Manager option. Under the Manage your Credentials tab, select Windows Credentials.
- Navigate to the Windows Credentials option below the Backup Credentials/Restore Credentials tab.
- Click the Add a Windows credential option. When the next screen opens, type the WD My Cloud device name in the ‘Internet or Network address' field.
- Provide the username and password of your WD My Cloud account in the respective fields on the screen. Finally, click OK.
- Now, restart your computer. Once the computer turns on, open the Run dialog box by pressing the Windows and R keys together.
- Type ‘regedit' and tap the Enter key to open the Registry editor screen.
- In the User Account Control box that pops up, click the Yes tab.
- The Registry Editor window opens. Go to the path: HKEY_LLOCAL_MACHINESYSTEMCurrentControlSetServicesLanmanWOrkstation.
- Now, on the Right pane, give a right-click in a blank space, select New, and click the DWORD (32-bit) value.
- Rename the new DWORD value file as ‘AllowInsecureGuestAuth.' Now, click twice on the new value.
- When a dialog box opens, set the value to 1. Click OK. You can close the Registry Editor now.
- Restart your system. Now, try accessing your WD My Cloud account.
